- Return your items free of charge. Simply let us know within 30 days of receipt and we’ll come and collect.
- Items should be in their original condition and packaging, ready for collection. Once collected, you will be refunded in full, including any delivery charges within 2 working days.
* Please note:
- Items for return should be in their original condition. Please take good care of them while they’re in your possession.
- For hygiene reasons, we are unable to accept the return of any mattress, divan, or mattress protector where the original packaging has been removed or where the item has been used.
- Items that require assembly should be unassembled and placed back in their original packaging.
- Please do not order multiple items – we offer one return per customer. For example, please don’t order the same or similar products in multiple colours or sizes to see which you prefer.
How You Get Refund
- We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy.
- We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
- We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive you’re returned product.